Step-by-Step Instructions for Best Experience
(Reference Model: LG C9P OLED 2019)
Select the User Interface below that matches your TV:
Audio Settings
Video Settings
STEP-BY-STEP GUIDE:​
NOTE
Option 1: Connect TV's HDMI ARC to soundbar HDMI 1 ARC with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
Option 2: Connect TV's Optical Out to soundbar Optical In with a Optical cable
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If your TV has been connected to a sound system previously, perform full reset on your TV to clear the cache >
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Play a video with 5.1 surround audio (e.g Stranger Things on Netflix or Amazon Prime Video) before setting up
NOTE
Connect TV's HDMI ARC to soundbar HDMI 1 ARC with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
If your TV has been connected to a sound system previously, perform full reset on your TV to clear the cache >
​
Play a video with 5.1 surround audio (e.g Stranger Things on Netflix or Amazon Prime Video) before setting up
NOTE
Connect TV's HDMI eARC to soundbar HDMI 1 eARC with a HDMI-certified High-Speed 2.1 cable (48Gbps) for high quality video and audio. Recommended HDMI Cable >
If your TV has been connected to a sound system previously, perform full reset on your TV to clear the cache >
​
Play a video with 5.1 surround audio (e.g Stranger Things on Netflix or Amazon Prime Video) before setting up
1. AUDIO OUTPUT
Press Settings (Gear icon) button on TV remote >
All Settings (3-dot icon) >
Sound >
Sound Out >
select HDMI ARC
2. AUDIO FORMAT
Press Settings (Gear icon) button on TV remote >
All Settings (3-dot icon) >
Sound >
Sound Out >
Audio Out (HDMI ARC) >
Digital Sound Out >
select Auto
> eARC > select On
3. eARC Mode
Press Settings (Gear icon) button on TV remote >
All Settings (3-dot icon) >
Sound Out >
Audio Out (HDMI ARC) >
eARC >
select On
select Off
Sound >
4. AUDIO INPUT
Press Settings (Gear icon) button on TV remote >
All Settings (3-dot icon) >
Sound >
Additional Settings >
HDMI Input Audio Format >
HDMI 2 >
select Bitstream
Option 1: Switch the soundbar to TVHDMI 1 input and observe the LED light status at the front of soundbar when playing content (3 LED = Dolby Digital; 2 LED = DTS)
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Option 2: Switch the soundbar to OPTICAL input and observe the LED light status at the front of soundbar when playing content (3 LED = Dolby Digital; 2 LED = DTS)
Press INFO button on soundbar remote control to verify audio format received on soundbar (Dolby/DTS audio for best audio)
