Step-by-Step Instructions for Best Experience
Select your Xfinity model
Xfinity X1
Xfinity (Old)
STEP-BY-STEP GUIDE:
NOTE
Connect Xfinity X1 (HDMI OUT) to TV HDMI input with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
Audio will be sent out via TV's HDMI ARC to soundbar HDMI 1 ARC
Ensure your TV supports 5.1 channel pass-through via HDMI ARC. Click HERE to view a list of TV that supports 5.1 channel pass-through
Not all TV channels are broadcasting in Dolby Digital audio format. Refer to your channel info for more information.
It is reported that the Xfinity X1 may experience sound skipping with Dolby Digital audio. It is recommended to set to Stereo output if you are experiencing such behavior. Xfinity Community Forum >
NOTE
Connect Xfinity X1 (HDMI OUT) to TV HDMI input with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
For streaming apps with Dolby Atmos surround, Xfinity X1 outputs the audio signal in Dolby Atmos MAT format.
Not all TV channels are broadcasting in Dolby Digital audio format. Refer to your channel info for more information.
It is reported that the Xfinity X1 may experience sound skipping with Dolby Digital audio. It is recommended to set to Stereo output if you are experiencing such behavior. Xfinity Community Forum >
NOTE
Connect Xfinity X1 (HDMI OUT) to TV HDMI input with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
Audio will be sent out via TV's HDMI ARC to soundbar HDMI 1 ARC
Ensure your TV supports 5.1 channel pass-through via HDMI ARC. Click HERE to view a list of TV that supports 5.1 channel pass-through
Not all TV channels are broadcasting in Dolby Digital audio format. Refer to your channel info for more information.
It is reported that the Xfinity X1 may experience sound skipping with Dolby Digital audio. It is recommended to set to Stereo output if you are experiencing such behavior. Xfinity Community Forum >
2. CHANGE AUDIO FORMAT
1. Using Dolby ATMOS with Xfinity X1
Settings >
Device Settings >
Audio >
HDMI Audio Output >
select Expert Mode
Observe the LED light status at the front of soundbar when playing content (3 LED = Dolby Digital; 2 LED = DTS)
Press INFO button on soundbar remote control to verify audio format received on soundbar (Dolby/DTS for best audio)
